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FREQUENTLY ASKED QUEST IONS
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What does the Triflow Quadro System remove from tap water?
The Swiss-made ceramic cartridge filter will safely remove:
• 99.9% of chlorine and solvents, pesticides and herbicides
• 99.9% of organic components
• 99.9% of bacteria such as E. coli, Giardia and Cryptosporidium
• 96% of harmful metals such as lead, mercury, copper and zinc
• Odour and bad taste
What is the energy efficiency of the heater tank and how much does it cost per cup or per day?
If left on and unused the unit will consume 1.2 kW / day = £0.10/day
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30 mugs a day from the Quadro will cost £0.89 (£0.03 per mug).
The Heater tank features Intelliboil™Plus; a patented ultra-ef ficient hot water management system ef fectively controlling the boiling cycle
for improved efficiency
Can it be switched off when not in use?
Yes, but the Triflow Quadro has an Economy Mode so it is not necessary to switch it off when not in use.
Is it suitable for commercial premises?
The Triflow Quadro has been designed to deliver up to 25 litres of filtered boiled water an hour, so it is suitable for domestic and small
commercial premises.
How often do I need to change the Triflow Quadro System filter?
The Triflow Quadro System Filter should be replaced approximately every four months depending on usage. A built-in filter replacement
indicator will remind you when it is time to change the filter.
What are the dimensions of the Triflow Quadro System tank?
411 mm (H) x 368 mm (W) x 346 mm (D) – Triflow Quadro System heater tank can be installed in a standard 600 mm kitchen unit.
Is Triflow Quadro System a pressurised System?
No. The Triflow Quadro is a non-pressurised vented system. It is suitable for both low and high pressure installations.
What is the hot water delivery capacity for Triflow Quadro System?
25 litres of boiled filtered water per hour.
What is the Tank Size for the Triflow Quadro System?
The Tank Size for the Triflow Quadro System is 2.5 litres.
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What sort of Thermal Insulation is there in the Triflow Quadro System?
The tank insulation material is white Noryl 170FR; a thermal Insulation amalgam containing no CFC and HCFC compounds.
Can it be mounted in a wall cupboard?
No, it is designed specifically for under counter installations.
Is it possible for the tank to boil dry or overfill?
No, the Triflow Quadro System has an Automatic shut-off system to prevent the tank either boiling dry or overfilling.
Is there any risk that the heater tank will explode?
No, our heater tank is a vented non-pressurised system and no pressure builds up.
Do the tap and spout get hot?
No, the boiling water passes through a central, dedicated waterway within the spout and therefore the spout and tap do not get hot.
Is it easy to change the filter?
Yes, it is very easy to replace the filter. Please follow the instructions in our Installation Guide. No tools are required.
What is the warranty on the Triflow Quadro System?
Five years on all brassware; two years on the heater tank and electronic button.
Will the Triflow Quadro System tank get hot?
Yes, the tank will become warm during operation but is safe to touch.
Does the Triflow Quadro System come with a safety mode?
Yes, both the electronic and manual systems have an in-built safety feature to prevent the accidental dispensing of boiled water.
Is the Triflow Quadro System easy to install & who should carry out the installation?
The Triflow Quadro has been designed for easy installation, though we recommend that this be carried out by a qualified installer.
Can I use a standard tap with the heater?
No, it is designed specifically for the Triflow Quadro range of taps.
Why is it better than other hot water taps?
Because in addition to standard mains it supplies both hot (at 98
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C) and cold filtered water through a single spout.
Does the heater tank require de-scaling?
The Triflow Quadro has an inhibitor to reduce limescale build up. However, it may require de-scaling in hard water areas.
